I made an error in placing my order, so after I realized what I had done, I contacted Gifts are Blue to change my order. This was on a Sunday afternoon. They immediately replied to me & assured me they would get back to me within 48 hours. Sure enough, they did! They corrected my mistake & I received exactly what I wanted shortly afterward. The item I ordered fit perfectly, and was just what I was hoping for. It was a positive experience from start to finish. Thank you Gifts are Blue!